homeimg-final
Connecting Great Clients with Top Talent
ohio
Cleveland, Ohio Email: info@LRSolutions.net Office: 440.403.9241

Desktop Support Analyst

Posted 21 July 2020

LRSolutions, LLC

Cleveland,OH (All)


Desktop Support Analyst

Responsibilities:

• Creates and supports network accounts, computer accounts, email accounts, application accounts, and group memberships in accordance with IT policies and procedures

• Responsible for upgrading/deploying systems

• Responsible for customer satisfaction

• Minimum productivity requirements are met (as determined by customer/supervisor)

• Maintain high-level of customer satisfaction

• Maintains inventories and purchases desktop hardware and software

• Local travel may be required

Requirements:

• At least a two-year degree in Information Technology or equivalent vocational field is preferred

• A+ Certification is preferred

• Strong technical skills using Windows10, additional OS experience is a plus

• Strong technical problem solving skills

• Experience with Active Directory, Microsoft Office, and mobile device support

• Strong verbal and written communication skills

• Excellent customer service skills

• Ability to multi-task and manage multiple priorities

• Professional appearance

Submit resume to:

Nicole Melda Mitchell

440.666.9201

nicole@LRSolutions.net

www.LRSolutions.net

https://www.linkedin.com/in/nicolemelda

https://www.linkedin.com/lrsolutions

LRSolutions, LLC is an Equal Opportunity Employer. We are dedicated to sustaining an environment in which diversity is valued and differences are strengths. All qualified applicants will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, national origin, age, disability, gender identity or expression, genetic information or sexual orientation

Must be legally authorized to work in the US without sponsorship for employment visa status now or in the future.

Please no third party recruiting agencies.